Galaxy s21 Ultra Android 13 Not compatible

Help & Support
1

I’ve been trying to update the app on google play store, but it says that the app isn’t compatible with my device anymore? why?

2

Maybe of the new Android 13 version.

3

Which version do you use at the moment?

4

I’m on android 12, OneUI 4.1
Google play system update and android security patch level : july 1st, 2022

5

Any update on what’s the reason for the incompatibility and if it’ll get fixed? @chris

6

Not yet, I couldn’t identify why this is the case.

7

Could you send me a screenshot of the page?

8

Sure

Screenshot_20220904-095949_Google Play Store
Screenshot_20220904-095949_Google Play Store1440×3200 194 KB

By the way, the app still works. I just can’t update it on google play store anymore.
Also, my phone is rooted, I don’t know if that’s related to the update issue.

9

I still can’t update
Now it won’t even come up when I search moviebase in google playstore
Any news on what might be the reason? @chris

10

We don’t support rooted devices due to security issues and less support for the Google Play Services.