Backup function not working

Help & Support
1

Hiya @chris I am using the latest 3.8.1 version. The backup feature is not working at my end.
If I keep location as Internal and hit ‘Create backup’ nothing happens.
If I keep location as Custom and hit ‘Create backup’, I could see moviebase-backup.json 0 bytes file getting created.
Any fix please?

2

Which Android version/system do you use? Is the button disabled for a while, or do you get a message when pressing the button?

3

I am using Samsung S20 FE 5G One UI 5.0/Android 13
No, the button is enabled state only and I do not get any message upon click.

4

Even my .json backup file is turning to be of 0bytes file. Nothing in there.

5

Thanks for confirming, so I am not alone :slight_smile:
Let’s wait for @chris to get back to us on this.

6

Do you all have Android 13 with all enabled permissions?

7

Yes, Android 13 for me with all permission in the app enabled.

Screenshot_20230107_141533_Permission controller
Screenshot_20230107_141533_Permission controller1080×2312 146 KB

8

Exactly the same like i have reported already:

1 Like
9

I found the issue, it has something to do with the new permission in Android 13. I fixed it already in the newest beta, which will be released soon.

2 Likes
10

That’s great to know, thanks mate.
Any chance you can add me to the beta @chris ?

11

thats really great news, finally i can use moviebase again ;). My discord watched list kinda exploded over the holiday time. xD
Thanks.

12

Backup & restore does work now on android 13 with version 3.8.3. Thanks.

2 Likes
13

I have increased the number.
Just open this link here https://play.google.com/store/apps/details?id=com.moviebase or https://play.google.com/apps/testing/com.moviebase and join to beta on the page

1 Like
14

Working in v3.8.3 like a charm now and many thanks for adding me to the beta Chris.

15

Thanks for testing and reporting, so I can focus on implementation :slight_smile:

1 Like